Step 1 - Tenant Verification Notes

Tenant Verification

• Contact their most recent landlord to find out tenant history.  If they have lived with them for less then 3 months contact previous landlord too. 

• If they have not given notice, call applicant to tell them they must give notice.  If they do not respond within 48 hours- deny.

• If they wish to keep their lease on a previous apartment though someone else is paying the rent – deny. 

• Make sure that the date that their lease expires coincides with the date that they are seeking an apartment.  If there is more than a one month overlap - deny

• If they are living in someone’s home – not an apartment complex – no history 5 points or they must supply copy of lease.

• If they own their own home, look at their credit report to see payment history then max points – 15.  If there is no trade line on the credit for a mortgage – no history 5 points. 

• Were there any negative comments in their file – noise, leaving apt in bad condition, etc – automatic denial.

• You must ask if they would rent to them again.  If not, deny.

For further information about the services offered by TenantCheckUSA contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. We are located at 1760 Gaylord Street, Denver, CO 80206. Please feel free to call our offices on Saturday, we will be open if the preceding week has been busy. For technical problems, contact Webmaster, Jason Hicks.
              
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