NEW REQUIREMENTS - Site Inspections:  Due to some well-publicized breaches of the credit bureaus databases, where unauthorized people have posed as legitimate employers and landlords in order to gain access to employees and tenants personal credit files, the main credit bureaus have instigated some changes.
     
If you want to access the Personal Credit History of a prospective tenant or employee, then we will have to conduct a site inspection before we can process the request.
     
Please do not be alarmed. This is not as invasive as it sounds. We have site inspection companies located across the US that provide this service on behalf of the credit bureaus. A reputable company will come to interview you. They will ask a few required questions and have you sign the form. Once this has been done, you may continue to order personal credit histories for tenant or employment reasons. THIS ONLY HAS TO BE DONE ONCE.
     
The upfront initial cost for this survey is a one-time charge of $75.
     
This is not a money-making exercise for us. Please understand that this site inspection is a very recent requirement that is designed to make everyone's credit information safer. It is as quick and simple as we can make it, and it is required of everyone who orders Personal Credit Histories through our company.
     
Thank you for your understanding, and if you have ordered from us in the past, please contact Leslie Servantez at 303-398-3232 so she can review your account and see what is required in your individual case.
  
For further information about the services offered by TenantCheckUSA contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. We are located at 1760 Gaylord Street, Denver, CO 80206. Please feel free to call our offices on Saturday, we will be open if the preceding week has been busy. For technical problems, contact Webmaster, Jason Hicks.
              
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that once your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, nor change or expedite the order. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge plus collection and legal fees, if incurred. By placing an order with us you hereby agree to these terms.