Step 3 - Application Fee

Why should I collect a fee and how much should I collect?:
            
Many landlords collect a fee, which will cover the background check on the applicant.  If you tell the applicant what your criteria are for them to be approved to live in your property, and that there is a fee to run a background check to make sure they qualify, then applicants who know they will qualify will proceed with the application process.
         
Some landlords choose to return this fee if the applicant fulfills the terms of the lease. This means that the prospective tenant incurs no cost to themselves. But in our experience we have found that If the applicant knows that they do not meet your criteria, then they will not fill out an application. This saves you time and money. You can then focus on the individuals who do fit your criteria.
           
If an applicant lies to you and indicates that they will meet your criteria, and you determine after the background check that they do not, then you have not lost any money and may have saved yourself innumerable headaches in the future.
        
For further information about the services offered by TenantCheckUSA contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. We are located at 1760 Gaylord Street, Denver, CO 80206. Please feel free to call our offices on Saturday, we will be open if the preceding week has been busy. For technical problems, contact Webmaster, Jason Hicks.
              
If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that once your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, nor change or expedite the order. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge plus collection and legal fees, if incurred. By placing an order with us you hereby agree to these terms.